Johndel International Inc., which does business as JMI-Edison, is celebrating 40 years of consistency and reliability on Guam. With anticipation of Guam and Micronesia’s community needs, since its creation in 1978 the company has adapted, grown and prospered by helping the community in which it does business live to its fullest through the provision of air conditioning, electrical, motor generators, pumps, transformers and medical supplies and equipment to our islands’ businesses and residents alike.
- President: Eduardo R. Ilao
- Vice president: John R. Ilao
- Comptroller: Julieta A. Inocencio
- Operations manager: Romeo I. Oriondo
- Sales and operations manager: Jean G. Ko
- Service manager: Vincent P. Legason
- Stockholders: Eduardo R. Ilao, John R. Ilao, Elizabeth I. Oriondo, Ma. Lourdes C. Ilao, Genilie G. Ilao and Romeo V. Ilao
Forty years ago, my parents and JMI-Edison’s Founders John M. Ilao and Andrea R. Ilao, created a dedicated following for their electrical and air conditioning contracting business — JMI Electrical & Air Conditioning — by offering extremely reliable service with top notch the quality. Always ones to notice the needs of the community, they soon expanded the company to address the island’s increasing demand for new equipment including electric motors, bearings, generators, pumps and transformers with JMI Motor & Bearing Supply.
Today, I am proud to say that we continue to follow in my parents’ footsteps to provide the people Guam with our two proudest offerings: reliability and quality. With JMI-Edison, we continue to develop the 360-degree relationship with employees, business partners and especially our customers that my parents worked so hard to achieve.
As we look to the future we, with our 68-member staff and family, are excited to continue our JMI culture of learning, agility, adaptation, innovation and transformation to meet both the current and unforeseen needs of our community and continue to grow the family that we are so proud to call our own.
To our supporters, colleagues and friends, I thank you for 40 years of support, and I look forward to 40 plus more years spent in friendships, good relationships and great service.
With sincerest gratitude,
Eduardo R. Ilao
December 1978 – John M. Ilao and Andrea R. Ilao found JMI Electrical & Air Conditioning in their garage of their rented home in Tamuning.
February 1979 – The Ilao’s move their company to its first official location at 125 N. Marine Corps Dr. in Tamuning.
1979 – 1980 – Due to the hotel construction boom, JMI branches into the sale of electrical building materials, electro-mechanical parts, new motors and pumps with JMI Motor & Bearing Supply.
September 1986 – JMI Electrical & Air Conditioning and JMI Motor & Bearing Supply become one corporate entity, doing business as Johndel International Inc.
1991 – JMI opens a grocery store specializing in fresh fish and Philippine grocery supplies.
1996 – JMI founds and operates the first free-standing MRI in Guam/Micronesia and expands into the healthcare supplies and medical equipment industry, water and sewer pumps and lighting products.
2000s – The company focuses on three industries: industrial products, medical supplies (Guam/Micronesia) and medical equipment.
2010 – The company adds to its offerings specialty industrial contracting, commercial kitchen equiptment, elevators, air conditioning, medical equipment and installation services (Japan).
December 2018 – JMI-Edison celebrates 40 years of doing business in Guam/Micronesia.
“It is an honor and privilege to be the humanitarian organization of choice of JMI-Edison for many years. This commitment to the American Red Cross started from Mrs. Andrea R. Ilao, the matriarch of the Ilao family, who served as treasurer of the board. She impressed upon her children the importance of sharing and taking care of those in need.
We thank JMI-Edison for your steadfast commitment to the mission of the Red Cross and to those we serve. Our heartfelt wish for your continued success!”
— Chita A. Blaise, CEO, American Red Cross Guam Chapter
“JMI-Edison’s Mr. John R. Ilao generously supports our effort to provide school supplies to children who are in the most need. Their commitment over the past two years has provided much-needed supplies to more than 300 school children, some of whom are homeless. When first approached to help, John said, “We believe that education is one of the best chances that people, especially children, have to break the cycle of poverty.” We at The Salvation Army Guam Corps wish a heartfelt congratulations to JMI-Edison on their 40th year of serving businesses and helping the people of Guam.”
— CJ Urquico, public relations/development coordinator, The Salvation Army – Guam Corps
On behalf of the Chamber Board and the membership, we extend our warmest congratulations to JMI-Edison as you celebrate 40 years of doing business and serving the community of Guam and the region. We wish you further success as you continue to flourish and diversify to meet the growing needs of our community and may you continue to prosper in years to come! Biba JMI-Edison!
— Catherine C. Castro, president, Guam Chamber of Commerce
Success through consistency
After founding JMI Electrical & Air Conditioning in 1978, JMI Motor & Bearing Supply in 1979 and 1980 and merging the two to become a cohesive business in Johndel International Inc., or JMI-Edison, in 1986, John M. and Andrea R. Ilao worked hard to keep their business afloat. It was no easy task keeping the island supplied with air conditioning, electrical materials and the like, and the two worked alongside their two employees for 12 to 16 hours, six days per week. But no matter how much time it took, the Ilao’s made sure that their customers were served in such a way that their expectations were consistently surpassed.
President Eduardo R. Ilao says his parents built their reputation on their work ethic of taking care of customers and taking responsibility, their tireless dedication to the company and their commitment to meeting customer deadlines. “Back then customers usually never kept a spare electric motor so when their motors would break down then they would ask us to fix it within 24 to 48 hours,” he says.
By meeting and exceeding the customers’ needs without fail, the company cash flow it created was able to consistently meet both JMI’s payables and his father’s wages, Ilao says. Coupled with being able to get credit terms with the company’s numerous suppliers, the business grew quickly.
“Our parents didn’t come up with a formal business plan — our father knew about the service and electric motor repair demand because of his job. Over the years he developed a 360-degree relationship with his previous managers, peers and subordinates so the relationship and word of mouth was the marketing plan,” he says.
And with no competition at that time, the Ilao’s continued to serve their customers and the community to the best of their ability. On top of the company’s work, they soon took special interest in supporting the mission of the American Red Cross Guam Chapter, as well as providing school supplies to students in need through the Salvation Army – Guam Corps. Wanting to take it one step further, the Ilao family created the Andrea R. Ilao Scholarship Foundation to award scholarships to college students, which the company also supports.
Since having progressed from solely electrical supplies and equipment, JMI-Edison now offers medical supplies and equipment — of which it founded and operated the first freestanding magnetic resonance imaging system in the region — as well as lighting products, water and wastewater pumps, industrial products and specialty services for commercial kitchens, elevators and air conditioning.
In its 40th year of service to the island, the company now caters to other islands in Micronesia as well and has expanded into an additional warehouse — with a planned move to a third warehouse space in Harmon Industrial Park later this year. Ilao says that JMI-Edison and its 68 employees are excited to follow in his parents’ footsteps to continue to grow the company’s current market share and adopt to market changes and customer requirements. “We hope to continue our JMI culture of learning, agility, adapting, innovating and transforming our service offering based on market needs.”