A Guam Business series providing a birds-eye view of carriers serving Micronesia
By Lara Ozaki
President and CEO: Lance Y. Gokongwei
Spokesperson: Paterno S. Mantaring Jr., vice president of corporate affairs
Number of employees: More than 4,000
Awards:
- 24th Skal Tourism Personality Awards 2015 Airline Personality of the Year
- CAPA Aviation Awards for Excellence 2014 Low-Cost Carrier of the Year
- Simplifying Awards for Excellence in Social Media 2014 Highly Commended — Most Creative Campaign by Airline
Routes in Micronesia: Guam-Manila, launched March 15, 2016
Available classes: Economy class
Alliance: Value Alliance
Extra fees: Change fees: $55 – $95; cancel fees: $75 – 78; unaccompanied minor handling fee: $40; seat selection fee: $9 – $16; baggage fees $15 – $45; airport baggage fee: $26; excess baggage fee per kilogram: $15.
In-flight amenities: Onboard games, complimentary drinks and meals for purchase
On-time performance: Manila-Guam: 85%, Guam-Manila: 95% (March to December 2016)
Claim to fame: Cebu Pacific has been branded as a provider of fun-filled air travel as it offers games onboard, in addition to dancing and smiling cabin crew inspired by the Filipino culture. It was ranked the 13th largest low-cost airline in the world based on passengers flown in 2015, which totaled 18.4 million and grew to 19.1 million in 2016.
Future changes: Cebu Pacific operates a fleet of 47 Airbus and 11 ATR aircraft. Between 2017 and 2021 Cebu Pacific will receive 32 Airbus A321neo, one Airbus A330 and 13 ATR 72-600 aircraft orders.
Chairman and CEO: Lucio C. Tan
President and COO: Jaime J. Bautista
Number of employees: Around 5,000 with PAL Holdings Inc.
Routes in Micronesia: Manila-Guam, Manila-Saipan
Available classes: Business, Economy
Alliance: None
Extra fees: Overweight baggage within size limits: $100 – $200; Oversized and overweight baggage: $300 – $400
In-flight amenities: Seat-back or in-arm touch-screen personal televisions; goose-neck reading lights and charging ports in business class; meal and drink service; Sky Boutique duty-free shopping.
On-time performance: Guam-Manila: 82%; Manila-Guam: 41% (Dec. 1, 2016–Jan. 31, 2017)
Claim to fame: Philippine Airlines is the flag carrier of the Philippines and founded in 1941 as the first and oldest commercial airline in Asia operating under its original name.
Chairman: Lucio C. Tan
President: Bonifacio Sam
Number of employees: 5,000 with PAL Holdings Inc.
Routes in Micronesia: Manila-Saipan, launched June 15, 2016
Available classes: Business class, economy class
Alliance: None
Extra fees: Overweight baggage within size limits: $100 – $200; Oversized and overweight baggage: $300 – $400
On-time performance: Saipan-Manila: 40%; Manila-Saipan: 46% (Dec. 1, 2016 – Jan. 31, 2017)
Claim to fame: PAL Express is the low-cost model codeshare partner of Philippine Airlines. Formerly Air Philippines or Airphil Express, it was acquired by investors of Philippine Airlines, relaunched and rebranded in 2013.
CEO: Oscar Munoz
Regional head: Samuel V. Shinohara, managing director of operations Asia/Pacific
Number of employees: 910 in Micronesia; 772 in Guam
Philippines routes in Micronesia: Guam-Manila, launched in 1982
Available classes: Economy, Economy Plus, Business, Global First, Polaris
Alliance: Star Alliance
Extra fees: Extra baggage over limit: $100
In-flight amenities: Complimentary non-alcoholic beverages, complimentary or available-for-purchase meals, in-flight WiFi for purchase, audio and movie entertainment, duty-free shopping, blankets and pillows, Hemispheres in-flight magazine
On-time performance: Guam-Manila: 91%; Manila-Guam: 65% (Dec. 1, 2016–Jan. 31, 2017)
— For more information on United Airlines, see “Passport to the Airline Industry: Japan Region” in the January-February 2017 issue of the Guam Business Magazine.
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